Terms and Conditions

Date of Last Revision: June 3, 2025

This Statement of Rights and Responsibilities (“Statement,” “Terms,” or “SRR”) derives from the Look@ Principles, and governs our relationship with users and others who interact with Look@, including all Look@ brands, products, and services (“Look@ Services” or “Services”). By using or accessing the Look@ Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Sharing Your Content and Information
You own all content and information you post through Look@. For content covered by intellectual property rights (like photos), you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use that content (“IP License”) in connection with Look@. This license ends when you delete your content or account unless it has been shared with others who have not deleted it.

Deleted content may persist in backup copies for a reasonable time. Applications that interact with your content must obtain appropriate permissions. If you publish content using the “Public” setting, you allow anyone to access and associate it with you.

We may use feedback or suggestions you provide without obligation to compensate you.

2. Safety
We work to keep Look@ safe but cannot guarantee it. You agree not to:

  • Post unauthorized commercial content (spam)
  • Use automated means (bots, scrapers) to access the service without permission
  • Upload viruses or malicious code
  • Bully, harass, or intimidate users
  • Post hate speech, nudity, or violent content
  • Engage in unlawful, misleading, or discriminatory acts
  • Interfere with service functionality
  • Facilitate or encourage violations of these terms

3. Registration and Account Security
You agree to:

  • Use your real identity and not create an account for others without consent
  • Not register if you are under 13 or a convicted sex offender
  • Keep your contact information accurate
  • Not share your password or secret key
  • Not transfer your account without written permission
  • Use a Look@ Page (not personal account) for commercial use
  • Understand we may reclaim usernames if appropriate

4. Protecting Other People’s Rights
You agree to:

  • Not post content that violates others’ rights or laws
  • Respect IP rights and use our reporting tools for violations
  • Accept that repeated infringement may result in account termination
  • Not post sensitive personal or financial information
  • Not tag others or send invites without consent
  • Not take or share someone’s photo without their permission

5. Mobile and Other Devices
Our mobile services are free, but carrier charges may apply. If you change or deactivate your number, update your account within 48 hours. You consent to allow others to sync their devices with content visible to them.

6. Payments
If you make a payment on Look@, you agree to any applicable Payment Terms or supplementary conditions.

7. Special Provisions for Developers and Platform Use
If you develop apps or use our Platform (e.g., APIs), you must follow our rules, protect user data, and not collect or distribute data unlawfully. Contact us to establish agreements.

8. Email Collection and Communication
To deliver your photo, we collect your email. By entering it, you agree to:

  • Receive your photo
  • Receive occasional promotions from Look@
  • Receive limited content from partners You may unsubscribe at any time.

9. Data Storage and Protection
We store photos and emails securely on encrypted servers (e.g., Microsoft Azure). We comply with data privacy laws such as GDPR. Users can request deletion of their photo or personal data.

10. User Conduct and Responsibility
You agree to use the Services lawfully and respectfully. If you capture others in photos, you must obtain their consent. You bear all responsibility for content shared or misused. We disclaim liability for disputes or misuse of third-party likenesses.

11. Physical Interaction Disclaimer
We are not liable for:

  • Injuries while interacting with our sculptures
  • Conflicts in queues or public areas
  • Harm from tampering with or misusing devices

12. Intellectual Property Rights and Reporting
We may remove content that infringes others’ rights. We provide reporting tools and appeal processes. If you repeatedly infringe rights, we may disable your account. You agree not to use our trademarks or branding without permission.

13. Advertisements and Sponsored Content
You give us permission to use your name, profile image, or content in connection with commercial, sponsored, or promotional content, respecting your content visibility settings. We do not share your information with advertisers without your consent.

14. Software and Updates
If you use our software, we may install updates to improve functionality. You may not reverse-engineer, modify, or extract code unless legally allowed or permitted in writing.

15. Dispute Resolution and Limitation of Liability
These Terms are governed by Croatian law. Disputes must be resolved in Croatian courts. You agree to indemnify Look@ against claims related to your actions or content.

We are not liable for:

  • Indirect or unforeseeable damages
  • Third-party content or conduct
  • Failures due to events beyond our control Our liability is limited to €100 or the amount paid to us in the prior 12 months, whichever is greater.

16. Users Outside the Republic of Croatia
By using Look@, you consent to the processing of your personal data in Croatia. You may not use the service if restricted by law from receiving Croatian-based services.

17. Definitions

  • “Look@ Services” refers to our branded websites, web apps, APIs, hardware, and services.
  • “Platform” means tools and APIs enabling third-party integration.
  • “Content” means photos, media, or data you upload or share.
  • “Data” means user-related information shared with Look@.
  • “Post” means to make content available via Look@.
  • “Trademarks” means Look@ branding and registered marks.

18. Termination
We may suspend or terminate access if you violate these Terms. If your account is deleted, this Statement ends, but key sections remain enforceable: 2.2, 2.4, 3–5, 14–18.

19. Changes to These Terms
We may amend these Terms and notify you before changes take effect. Continued use of the Services after notification constitutes acceptance.

20. Final Disclaimer
We strive to offer reliable service but provide it “as-is.” We make no guarantees of error-free operation. Use is at your own risk.

If you are a California resident, you waive Civil Code §1542. We are not liable for any misuse, misconduct, or third-party harm arising from the use of Look@ Selfie Sculptures.

21. Contact
For questions, feedback, or removal requests, email us at: look@lookat.hr

By using Look@ Services, you agree to these Terms and all related policies.